Their Challenge

Harry Robinson employees found it increasingly difficult to adjust document settings using their dealer management system (DMS). Parts and service tickets, checks, and body shop documents were nearly illegible. Searching and finding documentation became cumbersome. They had to find the correct department and then enter specific detailed search parameters resulting in frustration and lost time.

One View Solution

Harry Robinson made the decision to return to One View for its document scanning and data archiving.  Harry Robinson scans their deal jackets, checks, dead deals, parts invoices, service tickets, human resource documents, accounts receivables, body shop repair tickets and extended warranty contracts.