Enhance your document management

Learn the latest automotive documentation industry trends, best practices, news and tips. Our academy is full of articles and resources to provide you with immediate ways to improve your dealership efficiency and streamline data capture workflow.

Who’s Watching the Watchman?

A dealership is a complex organization with a lot of moving parts. With only so many hours in a day, an Owner or GM has to trust the CFO & Controller to handle financials. But as the saying goes: absolute power can corrupt absolutely. Who’s watching the watchman at your dealership?

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Buried in Deal Paperwork? How to Cut the Clutter.

A glance into any dealership accounting office reveals a lot of paper. That’s because selling cars creates a LOT of paperwork. Although a “paperless” office may be the holy grail, we’re not there yet.

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Take a Tip from Santa for Effective Vendor Management

Making a list and checking it twice is one of Santa’s best known practices. It’s worth emulating when trying to manage a lot of information. Like your list of vendor partners. The average dealership has around ten vendor partners. Large groups can have hundreds. Whatever the length of your list, proper management helps you weed out the naughty (costing you money) from the nice (making you money).

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Your Most Important Hire in 2021 May Surprise You…

It’s not an Internet Sales Manager to keep up with the surge in online leads that many dealerships are currently experiencing. It’s not additional service technicians, who are becoming increasingly scarce to hire.

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Take Back Control of Your Vendors

The old saying is “hindsight is 20/20.” It feels like “foresight” needs to be 2021. The ongoing pandemic continues to challenge dealers as we grapple with uncertainty. Many dealers are anxiously awaiting how the industry will trend through the winter and post-election. It is a safe bet that the majority of dealers are evaluating every […]

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Would you know if your store was missing over $200,000?

How and Why to Make Your CPA Your Most Important Relationship

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What Service Managers Don’t Know and Why it Could Hurt Them

Every service manager knows that they must keep accurate and complete records. The task is not complicated but commonly lands on the bottom of the priority list. Why? Because the process takes time, organization, and knowledge about retention requirements. What can a service manager do? Be proactive and prevent chargebacks with the following techniques and strategies.

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Net Up to $12k Per Month in Additional Gross Profit by Doing This.

In my last blog, I talked about how to ace a manufacturer service warranty audit. This blog looks at the flip side of audits, or how to proactively audit your internal warranty operations to uncover gross profit opportunities. For more information about how One View can help you with this check out our Dealer Services page.

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5 Tips to Ace Manufacturer Service Warranty Audits

As the saying goes, the only guarantees in life are death and taxes. For dealers, you can add a third: audits. The general trend in the industry over the past few years is manufacturers auditing more frequently, on a smaller scale. Manufacturers are struggling in the time of COVID-19, and it’s likely that increased audits will be a source of revenue for OEMs. Many dealerships are also facing economic hardship due to the disruption caused by the pandemic. Now more than ever, it pays to be proactive in reducing liability to manufacturer warranty charge backs.

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How to Avoid the DMS “Gotcha” Moment

The typical DMS contract lasts five years. But the law mandates you retain documents for seven years. Welcome to the DMS “gotcha” moment. It’s no accident that many legacy DMS contract terms fall just short of what the law demands. These DMS systems have one goal: catch you in a repetitive renewal cycle so you never make it to the end.

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