One View Vault users will be required to use two-factor authentication, as per changes mandated in the Graham Leach Bliley Act (GLBA). Since these requirements have been pushed back until June 2023, organizations can opt out of the MFA requirements until that deadline.
Setting up your Vault Account with Multi-Factor Authentication (MFA) just takes a few minutes!
MFA strongly improves your account’s security by providing a secondary level of authentication which blocks programs and codes hackers use to push through account credentials in order to gain unauthorized access to your customer’s sensitive data.
Our Vault platform has been build with security in mind and we value our responsibility as a 3rd party data center to put our customer’s minds at ease by maintaining GLBA compliance.
We use the best firewalls, remote access tools, and virtual machines to keep your customer's data safe. We are careful and particular about how we do business.
You can contact the One View Account Management team to setup the MFA functionality by emailing csm@one-view.com. This functionality will be turned on by default starting February 1st, 2022.
To opt out, please contact our Account Management team. At this time, there is no way to “turn off” MFA functionality by the Admin once it is turned on; this must be done by the One View team. Reminder: starting in June 2023, MFA will be required to use One View Vault.
Admin must log in as that User to make changes to a User’s MFA settings. The Admin can reset that User’s password and log in to configure a change. If One View Support is needed, only the Admin on the account can have One View support make changes.
No, the One View Support Team is not permitted to reset a user’s MFA functionality directly. This is in an effort to maintain compliance and prevent improper access.
