BMW of Reading - One View

Their Challenge

After previous difficult and tedious audits, BMW of Reading was anxious when they got word that the auditor was headed their way. Performing better in their audits was at the top of their priority list and they needed to find a solution right away.

One View Solution

One View quickly located and compiled the needed documents well before the required date of the audit. Following the audit, One View created a sustainable document retention process by implementing document scanning practices which resulted in a Zero Chargeback audit!

“We just had our best audit to date, and all thanks to One View. We tapped their team for assistance and were able to find every single missing document. The result? Zero chargebacks!”

- Kevin Pitts, General Manager

Time and Money Retained within the Dealership

With the assistance of One View, BMW of Reading was able to retain nearly 100 payroll hours during their recent audit. These hours would have been spent searching through boxes for documents.

Exception Report Creates Audit Preparedness

BWM of Reading utilizes One View’s exception report to identify unscanned documents. On a daily basis the Exception Report automatically analyzes closed DMS records, cross checking that list against the documents scanned into the Vault system.

Convenient Remote Access

BWM of Reading has the ability to provide auditors with remote access to a select set of dealership documents through One View’s Vault, allowing for a fully remote audit.

Learn more about One View’s scanning solutions.

Immediate Benefits

More successful audits
Less time searching for documents
Easier prioritization of scan operator tasks
Easy to read daily scanning health status created by the Exception Report

No one says it better than our customers

BMW of Reading | Reading, PA