Support

One View’s devoted team is ready to help you with your specific business, situations, and needs. If you have a question about one of our solutions, please contact Support through the following methods.

Live Online Chat Support
Use our live online chat support for questions about archiving monthly data or for technical support questions.

Submit a Support Case
Complete the form to report a support issue directly into the One View support queue.

Frequently Asked Questions
Find the answers to our most common customer questions using our Frequently Asked Questions guide.

Email Support
Receive support via email by submitting a support request form, and One View’s technical support staff will be in touch with you generally within 2 business hours.

Scanner Maintenance
To keep your scanner running with speed and accuracy, view One View’s video help guides to assist in cleaning your Fujitsu scanner or in changing rollers.

Phone Support
To speak with a member of our One View support staff, please contact us at 317-915-9039.

Check One View Service Bulletins Here
Check for recent service bulletins that may effect the performance of Alchemy Archiving Software